Outpatient Mental Health & Substance Misuse Services
IMPOWER’s Outpatient Services provide counseling and treatment to children, adolescents, adults and families who are experiencing mental health, substance abuse, or behavioral health challenges. Our trained and experienced therapists assist individuals and families who are facing challenges develop the skills and resilience they need to be successful.
Services are primarily provided through Telehealth (a live video conference that is both HIPAA compliant and completely secure) but may be available in an office or community settings such as the home or school. For more information on programs and services or how to make a referral, please view the tabs below.
Programs & Services
Mental Health Counseling
Individual, group and family counseling services provided by Master’s Level clinicians under the supervision of Licensed Clinicians. Counseling is strengths-based and solution focused. Counselors work with individuals to identify individual/family strengths as the building blocks for success in achieving concrete, individualized goals.
Following an initial intake session, our Therapists will develop a diagnosis and unique ongoing treatment plan of action to achieve desired goals for each individual.
Psychiatric Services & Medicine Management
Psychiatric evaluation and medicine management provided by board-certified psychiatrists and advanced registered nurse practitioners.
An initial psychiatric evaluation is conducted to determine diagnoses and develop a medication treatment regiment. Following the evaluation and initial medication prescriptions, individuals are scheduled for ongoing medication management check-ups at 30, 60, or 90-day intervals.
Telehealth services are easy to use and can be done from your smartphone, tablet, or computer. IMPOWER staff will assist you in setting up your account and then you can have all of your appointments for mental health therapy and psychiatric services conducted online and never have to drive to any of our locations again. For telehealth psychiatry services, prescriptions are electronically submitted and delivered to your residence within 24 hours. Learn more about our telehealth platform, including instructions here, or download the flyers below.
Referrals for Services
To make a referral for services or schedule an appointment by phone or email, please contact our Central Referrals and Scheduling Department at:
Phone: (321) 639-1224; ext 2 or email: email@example.com.
For more information on how to submit a referral or to make a referral online, click here.
List of Insurances Accepted & Private Pay Rates
IMPOWER accepts the following insurance plans and payments:
- Florida Medicaid Plans:
Aetna Better Health
Children’s Medical Service Speciality Plan
Clear Health Alliance
- Other Plans:
Children’s Medical Service
Aetna Better Healthy Kids
- Private Pay
Pleae note that occasional changes may occurr in the plans listed. Please call our Centralized Referrals and Scheduling Department at:(321) 639-1224; option 2 or email firstname.lastname@example.org to confirm or for a list of current insurance plans accepted.
- Florida Medicaid Plans:
For Referrals or to Make an Appointment
Phone: 321-639-1224 – option 2
General Info & Administration
To report complaints and grievances to the CFCHS Compliance Line (Central Florida Only):
Electronically via the CFCHS centralfloridacares.org Website or at centralfloridacares.ethicspoint.com